Terms of Service

Last updated: October 24, 2026

1. Who we are

“Dino IPTV”, “we”, “us” and “our” refer to the operator of dinoiptv.ca. You can reach us at info@dinoiptv.ca or on WhatsApp at +1 (438) 230-2570.

2. Accepting these terms

By using this website, requesting a trial, placing an order or applying to the reseller program, you agree to these terms. If you do not agree with them, please do not use the service.

3. Eligibility

You must be at least the age of majority in your province or territory to purchase a subscription. By ordering you confirm that the information you give us is accurate and that you are ordering for your own use, or for a household you are responsible for.

4. Trials

Trials are provided free of charge, at our discretion, and are intended to let you evaluate the service on your own equipment. Submitting the trial form is a request, not an automatic activation: our team reviews each request before a trial is created, and we may decline a request without giving a reason. Trials are limited in duration and are normally offered once per household.

5. Orders, prices and payment

• All prices are shown in Canadian dollars (CAD) and are subject to change. The price that applies is the one shown when you place your order.
• Payment is made by Interac e-Transfer to 42268t@gmail.com. You must include the order reference we give you in the transfer message so we can match your payment.
• Placing an order does not create a subscription by itself. Your subscription begins once we have confirmed your payment and activated your line.
• We do not collect or store credit-card details on this website.
• Subscriptions do not renew automatically. When your term ends, you decide whether to continue.

6. Service delivery and availability

We work to keep the service stable and available, but we cannot promise uninterrupted access. Interruptions may be caused by maintenance, upstream providers, your internet connection, your equipment, or events beyond our reasonable control. Streaming performance depends heavily on your own connection and hardware; our guides explain how to get the best out of a home setup.

7. Acceptable use

You agree not to:

• share, resell or redistribute your subscription credentials outside your own household, unless you hold an approved reseller account;
• attempt to gain unauthorised access to our systems, panels or other customers' accounts;
• use the service for any unlawful purpose, or in a way that infringes the rights of others;
• record, rebroadcast or publicly perform content received through the service.

We may suspend or terminate an account that breaches this section, without a refund.

8. Content

Rights in the content available through the service belong to their respective owners. You are responsible for ensuring that your use of the service complies with the laws that apply where you live. Channel and content availability may change at any time and is not guaranteed.

9. Reseller accounts

Reseller credits are sold as a package and are non-refundable once loaded into a panel. Resellers are responsible for their own customers, their own pricing, their own support in the first instance, and for complying with the laws that apply to them. Submitting the reseller form is an inquiry only — no payment should be sent before we have confirmed your account.

10. Support

Support is provided by WhatsApp and e-mail. We aim to answer quickly, and fastest on WhatsApp during Canadian business hours. Support covers our service and reasonable setup help; it does not extend to repairing your hardware or your home network.

11. Limitation of liability

To the extent permitted by law, our total liability arising from your use of the service is limited to the amount you paid us for the current subscription term. We are not liable for indirect or consequential losses, including lost enjoyment, lost profits, or the cost of alternative services. Nothing in these terms limits rights you have under applicable consumer protection legislation.

12. Changes to these terms

We may update these terms from time to time. The current version is always published on this page with its revision date. Continuing to use the service after a change means you accept the updated terms.

13. Governing law

These terms are governed by the laws of the Province of Quebec and the federal laws of Canada that apply there, without regard to conflict-of-law rules.

14. Contact

Questions about these terms: info@dinoiptv.ca · WhatsApp +1 (438) 230-2570.